. Citrix reserves the right to update platform support based on third-party vendors’ lifecycle milestones. Install and upgrade analytics. When you use the full-product installer to deploy or upgrade XenApp or XenDesktop components, anonymous information about the installation process is gathered and stored on the machine where you are installing/upgrading the component. Citrix Blog Post Cookbook to Upgrade from Receiver 3.4 for Windows to Receiver 4.2.100 and Citrix Article CTX135933 Upgrading to Citrix Receiver for Windows contains step-by-step procedure to use Group Policy to uninstall Receiver Enterprise 3.4 and install/configure Workspace app or Receiver 4.x.
Solution
Update: This has been fixed in Citrix Receiver for Windows 4.9 LTSR CU1 and later.
Source code fix has been implemented in DesktopViewer.dll file.
Citrix is aware of this issue and will fix it in an upcoming version of Receiver.
Citrix Receiver 19.11.0
A workaround is to save the ICA file to the disk every time prior to launching it, or to delete the ICA files from system TEMP folders before launching the app:
- C:Users<username>AppDataLocalTemp
- C:Users<username>AppDataLocalMicrosoftWindowsINetCache (Windows8 / 10)
- C:Users<username>AppDataLocalMicrosoftWindowsTemporary Internet FilesLowContent.IE5 (Windows7)
Citrix Receiver 19.11 Download
Problem Cause
Citrix Receiver Download
This is happening because Desktop Viewer can't delete the previously created .ica file from the browser’s temp directory, which blocked the .ica file copy for the next session launch.
The .ica file in the temp directory has read-only attribute inheriting from its parent directory.
Desktop viewer is not able to delete the previously created .ica file from the IE temp directory, an access denied error was returned, which blocks the ica file copy for the next session launch.
The .ica file in the temp directory has readonly attribute inheriting from its parent directory.
Citrix Receiver 19.11 Download
Our Citrix receiver, version 19.11.0.50, disconnects throughout the day and reconnects. The disconnection only happens for about 15-20 seconds, but interrupts workflow anywhere from 15-30 times everyday. We have 10 computers, and believe the problem has something to do with the firewall (linksys LRT 214) and/or our switch that controls our VOIP phone system. Can anyone help with how to troubleshoot this? Or have any ideas about how to figure out what is causing the sporadic disconnections throughout the day?Citrix Interrpution.docx