Remote Connect Playstation

Try the following connection methods and settings when Remote Play is not available.

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Depending on the game or how it’s used, Remote Play may not be supported. For details, see “Restrictions”.

When Remote Play can’t find the device you’re trying to control

You’ll need to manually pair the device that will remotely control the other device (the client) and the device you’re trying to control (the host). After connecting both devices to the same network, follow the on-screen instructions:

When Remote Play can’t find your PS5 console
From the home screen of your PS5 console, select [Settings] > [System] > [Remote Play] > [Link Device], and a number displays. Launch Remote Play App on the client device. Enter the number displayed on the screen of your PS5 console to add the device to Remote Play.
When Remote Play can’t find your PS4 console
From the functions screen on your PS4 console, select [Settings] > [Remote Play Connection Settings] > [Add Device], and a number displays. Launch Remote Play App on the client device. Enter the number displayed on the screen of your PS4 console to add the device to Remote Play.

When the connection is unstable

As a standard, we recommend a wired internet connection for your PS5 console, PS4 console, or computer.
If you’re using a Wi-Fi® (wireless) connection, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. To view the estimated connection speed for your PS5 console or PS4 console, take the following actions.
- For your PS5 console: Go to [Settings] > [Network] > [Connection Status], and then select [Test Internet Connection].
- For your PS4 console: Go to [Settings] > [Network], and then select [Test Internet Connection].
Other devices on your network might be using a large amount of bandwidth. Wait until they’re idle before using Remote Play.
If you’re using Remote Play on your computer, try adjusting the following settings:
- For a Windows PC: From the launch screen of [PS Remote Play], go to [Settings] and then select [Video Quality for Remote Play]. Set [Resolution] to [Standard (540p)] or [Low (360p)], and [Frame Rate] to [Standard].
- For a Mac: Launch [PS Remote Play] and from the menu bar, go to [Remote Play] > [Preferences] and then select [Video Quality for Remote Play]. Set [Resolution] to [Standard (540p)] or [Low (360p)], and [Frame Rate] to [Standard].

Apr 24, 2018 Make sure the controller isn't paired with a PS4 ― a good way to start is to pair the controller with your PC using the wired method ― before proceeding. Hold down the Share and PS buttons. Get help with PlayStation 4 and PlayStation 5 connection issues. Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor.

The connection speed varies depending on your network environment. For details, contact your internet service provider.
If you’re still experiencing issues even after you’ve tried the connection methods and settings above, visit the support site for help.

A PS5 console or PS4 console is required for Remote Play.

With Remote Play, you can control your PlayStation® console remotely wherever you have a high-speed internet connection.
Using the [PS Remote Play] app, you can control your PlayStation®5 console or PlayStation®4 console from a device in a different location.
For example, you can use a computer in another room or a smartphone^* when you’re out to enjoy PS5™ and PS4™ games.

*: You can’t use Remote Play on your mobile device’s cellular data network. A high-speed Wi-Fi® network is required.

The following are the different combinations of compatible devices and PlayStation consoles for using Remote Play. For instructions on downloading the app and getting started with Remote Play, go to one of the links below.

Control your PS5 console

Control your PS4 console

Control your PS4 console from your PS Vita system^*
Control your PS4 console from your PS TV system^*

*: With the [PS4 Link] app, you can remotely control your PS4 console with a PlayStation®Vita system or PlayStation®TV system.
Find out more about how to set up and use Remote Play on your systems in the PS Vita User’s Guide or the PS TV User’s Guide.

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Depending on the content or how it’s used, Remote Play may not be available. For details, see “Restrictions”.

[PS Remote Play] Update Information

Windows PC version 4.1:

Stability during use of some features has been improved.

Mac version 4.1:

Stability during use of some features has been improved.

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Mobile version:

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Visit Google Play™ or the App Store for update information.

Playstation Remote Play

Restrictions

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Some games do not support Remote Play.
Games that require peripherals such as PlayStation®VR or PlayStation®Camera aren’t compatible with Remote Play.
You can’t use Remote Play on your PS5 console or PS4 console in the following situations:
- When you’re using Share Screen or Share Play, or broadcasting your gameplay
- When users are using Remote Play, Share Play, or Share Screen, or broadcasting their gameplay
- When you’re playing a Blu-ray Disc™ or DVD
- When you’re using PS VR in VR mode
The following restrictions apply when using Remote Play:
- You can’t use Share Screen or Share Play, or broadcast your gameplay.
- You can’t play a Blu-ray Disc™ or DVD.
- You can’t play music with Spotify®.
- Some or all video content might not be displayed on your device depending on the game or video service.
For details on audio input and output during Remote Play, visit our support website.

This site is subject to change without notice.
Screen images are composite images. Illustrations and screen images may vary from the actual product.
Information about system functionality and images published on this site may vary depending on the PS5 or PS4 system software version or the version of the application installed on your computer or mobile device that’s in use.

“”, “PlayStation”, “PS5”, “PS4” and “DUALSHOCK” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
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Spotify is a registered trademark of Spotify Ltd.
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